Ben D. Smith

$500′s, $200′s, $20′s

Dear Mr. Lindsay,

…..I think it only appropriate….to express to you what an outstanding job Thomas Weddingfeld did to keep the array of unresolved items under review until they had all been satisfactorily completed. …Thomas took the initiative to make impromptu calls; to schedule conference calls…; and to make numerous personal calls to keep Jean and me up to date….

….you should take pride in the very professional manner Thomas handled these delicate matters and followed on each to make sure each was completed to our satisfaction.

Besides being our real estate representative for three properties here in Tucson, Thomas has become a personal friend. …I wanted to let you know that without Thomas’ direct, tenacious and thorough involvement, we may still be attempting to gain satisfactory completion of the punch list items.

…if you have anything even close to a “Provides Highest Level of Customer Service” award, I hope you would give Thomas every consideration…for the exceptional service he provided.

On behalf of Jean and me, Respectfully,